Key Responsibilities:
1. Strategic Leadership:
o Develop and implement sales and operational strategies aligned with the company’s
goals and objectives.
o Provide leadership and direction to the sales and operations teams, ensuring
alignment with overall business strategies.
o Analyze market trends and competitor activities to identify new opportunities and
potential challenges.
2. Sales Management:
o Oversee the development and execution of sales plans and strategies to achieve
revenue targets.
o Manage and mentor the sales team, setting performance goals and providing
support to help achieve targets.
o Develop and maintain relationships with key clients and stakeholders, addressing
their needs and ensuring high levels of satisfaction.
o Monitor sales performance metrics and adjust strategies as needed to meet
objectives.
3. Operational Oversight:
o Ensure efficient and effective day-to-day operations, including supply chain
management, production, and logistics.
o Implement process improvements to enhance operational efficiency and reduce
costs.
o Monitor operational performance metrics, including productivity, quality, and
customer service levels, and take corrective actions as needed.
4. Financial Management:
o Develop and manage budgets for sales and operations departments, ensuring
financial targets are met.
o Identify cost-saving opportunities and implement strategies to improve financial
performance.
5. Team Development:
o Recruit, train, and develop a high-performing team across sales and operations
functions.
o Foster a positive and productive work environment, encouraging teamwork and
professional growth.
o Conduct performance reviews, provide feedback, and implement development plans
for team members.
6. Reporting and Communication:
o Prepare and present regular reports on sales and operational performance to senior
management.
o Communicate effectively with internal and external stakeholders, ensuring
alignment and transparency.
o Provide insights and recommendations for strategic decision-making based on
performance data and market analysis.